Welcome to the Gold365 Support page. Here, you will find the resources you need to get assistance with our products and services.
Daily Scan
If you require assistance, the first step is to access our Support Ticket System. This allows you to submit your inquiries and receive timely responses from our support team.
To submit a ticket, simply navigate to the Support section on our website, click on 'Submit a Ticket', and fill out the necessary information regarding your issue.
For more complex issues that may require detailed communication, you can utilize our email support channels. Please fill out the Contact Form available on our support page to initiate an email inquiry.
Our support team typically responds to email inquiries within 24-48 hours, depending on the volume of requests.
We strive to address all inquiries as quickly as possible. Standard response times for tickets submitted through the Support Ticket System are usually within 1 business day. For email inquiries, please allow up to 48 hours for a response.
For urgent matters, we encourage you to indicate the urgency in your ticket or contact form submission to facilitate a quicker response.
